Customer Service

At, we pride ourselves on our great customer service and do anything we can to make your experience on our website an enjoyable one.  If you have any questions or need any assistance with navigating our site, simply call Customer Service at 800-533-7722 Monday through Friday between 7:00AM and 5:00PM PST.  Our staff is always happy to help!  Se habla Espanol.

Safe & Secure Shopping

You can shop at with confidence. We have partnered with Authorize.Net, GeoTrust, and McAfee to offer safe and secure transactions for our customers. We are committed to protecting your privacy. In accordance with our Privacy Policy, we only use the information we gather from our customers to process your order and to provide you with a personalized shopping experience.

Lowest Price Guarantee

If you find an identical product that is nationally advertised for a lower price by one of our retail competitors within 30 days of purchasing on, please send us the ad, catalog, or website link.  We will issue you a refund of the difference plus an additional $5.00 in the form of a gift certificate!*

In order to process your request, please email the following information to [email protected]:

  • Order Number (or complete name and contact number if no order was placed)
  • Our Item Number
  • Our Price
  • Competitor's Name
  • Competitor's Item Number
  • Competitor's Item
  • Description Copy of Ad or Website Link
  • Competitor's Price

*Refund valid on price of item only and not on shipping and/or handling charges. Guarantee not valid on competitor close-outs, misprints, special buys, special promotions, liquidations, auctions, items that include free shipping, or member club pricing. Item must be identical make with identical model#. Please allow 30 days for refund processing. For more information please call customer service at 800-533-7722.

Ordering couldn't be easier

You can order through our website 24 hours a day, 7 days a week.  Our interactive design is easy to navigate to find the equipment specific to your vehicle, and our customer service team is available on live chat to assist you during business hours.

Van & Truck Equipment Company

Call Center Location:

556 N Diamond Bar Blvd Ste 306
Diamond Bar, CA 91765

Phone: (800)533-7722

Email: [email protected]

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