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Unfortunately, the only place where equipment is available for pickup at this time is in Rancho Cordova, CA, and the product is limited to Kargo Master equipment depending on inventory. If you happen to be in Northern California and want to avoid....
Definitely. We understand that sometimes our customers change their minds or maybe had bigger eyes than their van's stomach. As long as the merchandise is still in new condition without having been assembled or installed and with all its original...
For smaller packages shipping via Ground like UPS or FedEx, expediting a shipment is relatively easy. If it's a larger freight shipment, getting a quote takes some more legwork and time. In either case, our customer service team is always happy ....
Unfortunately, we do not do any installations ourselves, BUT we do have several installers in CA that we can get in contact with for a quote. We recommend running a local search for "van upfits" to find a local professional installer. We also have...
As soon as we receive tracking information from the warehouse, we'll update your account, and you'll receive a shipment notification with your tracking number and what website to use to track it. Our customer service is in constant contact with....
3. We ship from a variety of warehouses in all regions of the US, depending on what equipment you are purchasing. The bulk of our orders come from California, Georgia, and Maryland, but we also ship some equipment from Washington, Illinois, Ohio,...
If it's a freight shipment and the damage is excessive, do NOT accept the shipment. If there is some damage to the boxes, but it's unclear if the product inside is damaged, makes sure you notate the damages on the BOL with the driver. Be sure to....
This really depends on the equipment. We’re always happy to get a quote from our freight coordinators on your behalf.
Whether you're having an issue with the product on Day 1 or 2 years from purchase, our customer service team is always happy to help. Have an issue with installing? Give us a call. Want to report a warranty issue? Don't hesitate to let us know. Let W
Let us know! We're always monitoring the market for new and exciting equipment for our customers and love getting recommendations. We have a team of product managers who are more than happy to pursue new products that our customers can benefit from.
Kargo Master has released an official statement to their dealers and distributors letting us know that they do not authorize any dealers nor distributors to sell on these marketplaces. It is their belief that the products sold on....
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