Because Ranger Design stands behind their products, they guarantee their ladder racks to be free from defects in workmanship and materials under normal use for 10 years from the purchase date. If the products are defective, they will be repaired or replaced, at Ranger's option, without charge. Installation of Ranger Design products must follow the instructions provided to keep your warranty valid. If you should ever need to claim a warranty issue, a picture and reference number, i.e. order number will be required.