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  2. What do I do if my shipment arrives damaged?
If it's a freight shipment and the damage is excessive, do NOT accept the shipment. If there is some damage to the boxes, but it's unclear if the product inside is damaged, makes sure you notate the damages on the BOL with the driver. Be sure to include the part numbers on the boxes that are damaged. Then, give us a call ASAP and send pictures. This helps us immensely to argue with the freight company on your behalf.
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